The Software Experts


  Help Desk Support


Help Desk Support

 Say goodbye to trial & error!

  How much time do you or your employees spend searching for answers using trial and error? And in the end, the answer found 
  is often not the most effective solution. Our Help Desk experts will supply the answer to your question or provide the most 
  efficient solution
to your particular problem so you can move on with your task.

  Examples of our expertise...

 EXCEL WORD


         • Advanced formulas
         VBA (macros)
         Charts
         PivotTables
         • Data mining functions…VLOOKUP,
                 HLOOKUP, MATCH, INDEX

         •
Conditional functions…IF, SUMIF,
                 SUMIFS, COUNTIF, etc.
         Conditional formatting
         Controlling print output


               Columns
               Tabs
               Bullets/Numbers
               Tables
               Charts
               Mail Merge
               Pictures & Graphics
               Index & Table of Contents
               Controlling print output
 ACCESS  POWERPOINT   OUTLOOK

          • Advanced queries
          • Import/Export data
          • VBA (macro) automation
          • Forms
          • Reports
          • Charts

        • Slide Masters
        • Custom Slide Layouts
        • Multimedia & Special Effects
        • Custom Slide Shows
        • Looping
        • Slide Timing
        • Tables & Charts

         • Personal Signature
         • Electronic Business Card
         • Contacts
         • Calendar
         • 'Out of Office' feature
         • Message Rules
         • Managing junk mail
         • Tasks


  Timely, cost effective support on demand!

      •  Make your time more effective & efficient by using our experts to 
               help you through the rough spots.
      •  When your stuck, come to the experts with the answers you need, 
               when you need them
.
      •  We will walk you through step-by-step instructions to a resolution.
      •  Our team is available to answer questions either by phone or email 
               from 7am to 6pm each weekday (excluding holidays).
      •  We support Excel, Access, Word, PowerPoint, & Outlook for Office 
               2003, Office 2007, & Office 2010.
      •  Our Help Desk is designed to answer fairly straight forward questions 
               that can be resolved in approximately 5 to 10 minute calls or 1 to 
               2 follow-up emails.
      •  Most questions are addressed within an hour, but depending on the 
               volume of client inquiries, we provide for a maximum 4 hour 
               turnaround.


                     
To reach our experts, call
                800-940-3704
           ...or fill out our Support Request form
                                  to the right


     We look forward to working with you!

                  • File Development & Consulting requests will be 
                         provided a free quote.
                  • Your first Help Desk question (per company) will 
                         not require prepayment.
                  • Answers to any future Help Desk questions will 
                         then require prepaid support.
                  • Please see our Payment page for more details.

Support Request

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 project details:
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